“I’ve now received many complaints from older Australians, and their families, about the ridiculous cost of Home Care Packages.
“One example is a client who was effectively being charged $165 an hour for assistance with house cleaning and showering, when all of the administrative expenses were included.
“The problem is that there’s a cap on fees, but no floor on services. And this allows overcharging by many service providers on a scale a reasonable person would characterise as systemic rorting.
“Minister this is unacceptable, both for the consumers who can’t afford the fees, and for the taxpayers who are subsidising the packages.
“What will you do about this outrage?”