The Independent Member for Denison, Andrew Wilkie, introduced a Private Member’s Bill this morning that would crack down on telecommunications companies making misleading claims about broadband speeds.
“My constituents are constantly telling me that they’ve been promised a particular speed by a telco, and then they end up getting something markedly different,” Mr Wilkie said.
“It’s not good enough to advertise a speed that the average user can never hope to achieve, or might only get at a particular time of the day. So this bill would require telcos to be upfront about what the real speeds are, especially during busy periods, and what other factors can affect these speeds.
“Add to that the immense frustrations that people are experiencing just trying to get the NBN hooked up, and you can see why getting lower-than-expected speeds is incredibly frustrating for the constituents who’ve contacted me. It’s especially so because the NBN was touted as offering super-fast internet for everyone, and this has turned out not to be the case.
“The ACCC is already doing good work in this area but this bill will give them the teeth to go after telcos making these dodgy claims. I hope the Government and the Opposition will listen to their countless frustrated constituents and get behind the bill.”